Privacy Policy for BCB Marketing

At BCB Marketing, we prioritise your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data. By using our website or services, you agree to the terms of this policy.

General Policy

BCB Marketing operates under the legal business name BCB Marketing Limited. Ā We respect your privacy and ensure that your personal information is collected, processed, and stored securely and transparently. We do not share your information without your explicit consent, except where required by law.

Information Collection

BCB Marketing does not automatically collect personal information when you browse our website unless you voluntarily provide it (e.g., by filling out a form or making a purchase). Without such actions, we do not know your name, email, or other identifiable details.

Internet Protocol (IP) Address

We may log your IP address to diagnose technical issues or analyse site traffic. These logs are not linked to personally identifiable information.

Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us customize and improve our services. You can manage cookie settings through your browser.

Information Use

We may collect personal information (such as your name, email, address, or payment details) for the following purposes:

  • Processing transactions or fulfilling service requests.
  • Sending confirmations and updates about your purchases or services.
  • Conducting customer surveys for feedback and improvement.

We will only use your information for the purpose it was collected and will not sell or share your data with third parties for marketing purposes.

Securing Your Information

When you provide sensitive data (e.g., payment information), we use Secure Sockets Layer (SSL) encryption to protect your information during transmission. Look for "https" in the URL or a padlock icon in your browser to verify a secure connection.

Email Communications

If you opt in, we may send occasional emails about new services, offers, or updates. You can unsubscribe at any time by clicking the link in the email or contacting us.

Sharing and Third Parties

BCB Marketing does not sell or share personal data with third parties except:

  • With trusted partners or contractors who assist us in delivering our services. These partners are bound by confidentiality agreements and comply with data protection laws.
  • When required by law or to protect our legal rights.

Data Retention and Storage

We retain your personal data for as long as:

  • We have a business relationship with you.
  • It is necessary to comply with legal or tax obligations.
  • You have not requested its deletion.

Data is securely stored in cloud services and systems based in the UK, European Union, Australia, and Canada. Access to data is restricted to authorized personnel only.

Your Data Protection Rights

As a customer, you have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate or outdated information.
  • Request deletion of your data or limit its processing.
  • Withdraw consent for communications at any time.

To exercise these rights, please contact us on email [email protected]

Data Breach Notification

In the event of a data breach that compromises your personal information, BCB Marketing is committed to acting promptly and transparently.

Our procedures include:

  • Assessing the breach: We will immediately investigate the nature and scope of the breach to determine the potential impact on your data.
  • Notifying authorities: If the breach poses a risk to your rights and freedoms, we will report it to the Information Commissionerā€™s Office (ICO) within 72 hours of becoming aware.
  • Informing affected individuals: If the breach is likely to result in a high risk to your rights and freedoms, we will notify you directly without undue delay.
  • Providing guidance: In our communication, we will include details about the breach, what steps we have taken, and what actions you can take to protect yourself.

We are committed to complying with all legal requirements and will take every measure to minimize risks and prevent similar incidents in the future.

Cookies and Automation

We use cookies to improve website functionality and analyze usage patterns. By using our site, you agree to the placement of cookies on your device.
BCB Marketing does not perform automated profiling. However, we may review your service preferences to tailor our recommendations based on your interests.

Links to External Sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal data.

Legal Compliance

We may disclose personal data when required by law or in good faith to protect our rights, comply with legal obligations, or prevent fraudulent activities.

Legal Basis for Processing

BCB Marketing processes personal data based on one or more of the following legal grounds, as required under UK GDPR:

  • Consent: When you provide clear, informed consent for us to process your personal data for specific purposes (e.g., marketing communications).
  • Contract Necessity: When processing is necessary to fulfill a contract we have with you or to take steps at your request before entering into a contract.
  • Legal Obligation: When we need to process your data to comply with a legal or regulatory requirement.
  • Vital Interests: When processing is necessary to protect someoneā€™s life.
  • Public Task: When processing is necessary to carry out a task in the public interest or in the exercise of official authority.
  • Legitimate Interests: When processing is necessary for our legitimate business interests or those of a third party, provided your rights and interests do not override them.

For more information about the specific legal basis for processing your data, please contact us at [email protected]

Data Subject Rights

Under UK GDPR, individuals have the following rights regarding their personal data:

  1. Right to be Informed: You have the right to know how and why we process your data, which we explain in this Privacy Policy.
  2. Right of Access: You can request a copy of the personal data we hold about you, along with details of how it is being used.
  3. Right to Rectification: If your data is incorrect, incomplete, or outdated, you can request that we update it.
  4. Right to Erasure (Right to Be Forgotten): You can request that we delete your personal data where there is no lawful reason for us to retain it.
  5. Right to Restrict Processing: You can ask us to limit how your data is processed in certain circumstances, such as during a dispute over data accuracy.
  6. Right to Data Portability: You can request that we transfer your data to another organization or provide it to you in a structured, commonly used, and machine-readable format.
  7. Right to Object: You can object to the processing of your data in certain situations, such as direct marketing or processing based on legitimate interests.
  8. Rights Related to Automated Decision-Making and Profiling: You can request human intervention, challenge automated decisions, or ask for an explanation about any profiling activities.

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Contact Information

To exercise your rights or learn more, please contact us at details below:Ā 

We are committed to responding to your requests promptly and in accordance with UK GDPR requirements.

Data Controller:
Debi Oā€™Brien
Address:
8 Aston Down
Frampton Mansell, Stroud
United Kingdom GL6 8HX

Email: [email protected]

Policy Updates

This Privacy Policy may be updated periodically. The latest version will always be available on our website.
Last Updated:Ā January, 2025

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